Personal perspectives on information science, the evolving Internet, delivery of public services online, Web 2.0, the Web of Data, the Semantic Web, communities, folksonomies and more. With an emphasis upon convergence between some or all of the above, and a UK slant.
I just had a call from someone at a company from which we ordered some furniture last week. They were ringing to arrange a delivery slot, which sounded promising.
They offered me a Tuesday or Wednesday, a couple of weeks from now. Although I have the advantage of working from home quite often, I don't do itevery day, and that particular Tuesday I need to be elsewhere. So, thinking I was being given achoice, I asked for the Wednesday.
Apparently I wasn't being given a choice. I was being told that the furniture would be delivered on the Tuesday or the Wednesday. And that they'd ring the Friday before to let me know which day it would be. Oh, and if I'm not in, they'll charge me £20.
Whycan't they tell me which day it will be?Whycan't they go further, and give me a (two hour, say) delivery slot on a particular day?
And what right dotheyhave to chargeme? I can't remember the number of times (with less enlightened employers than my current one) I've taken a day off to await deliveries, only to have them not arrive.
I've asked them to leave me alone until they can offer me a set of dates, from which I can pick theonethat is most convenient. And that's convenient tome, the customer. Not convenient to them, the takers of my money.
Earlier this week, I jumped onthis, to gohere, to attendthis. And very interesting it proved, too. Proper write-upover hereshortly.
In a public space such as this blog, there are no appropriate words to describe the security staff atthe venue, who - when queried at their 'Main Entrance' just after 0900 - refused to provide any information other than that the venue would not open its doors until 1000. They neglected - despite repeated queries as I knew I was meant to be inside before 1000 - to mention the door on the river side of the building, which was already open. Cretins.
Anyway, an unexpected yet pleasant spin-off from eventially getting inside was receivingthis(so thanks tothe Big Mfor that).
Given an impending birthday for one of those between toddling and teens, a quick triphereforthis,thisand another one ofthesemade tomorrow night's (apparently essential) sleepover with similarly aged friends suddenly seem so much more manageable.
You appear to be able to tailor the frequency of messages, to gather content from more than one blog, and to style the message similarly to your blog(s). It would also be valuable to be able to add context-setting text (placing a week or month of posts in context for a regular newsletter, perhaps).
It looks like a valuable addition to RSS in reaching out to a slightly different community of blog beneficiaries...