Personal perspectives on information science, the evolving Internet, delivery of public services online, Web 2.0, the Web of Data, the Semantic Web, communities, folksonomies and more. With an emphasis upon convergence between some or all of the above, and a UK slant.
“The Government has published 'Transformational Government - Enabled by Technology', a strategy for transforming public services using technology. The strategy sets out how effective use of technology designed around citizens' and businesses' needs can make a real difference to people's daily lives. It is not simply about the internet, but is a far more profound approach that goes to the heart of public services delivery.”
APress Releaseis available on the Cabinet Office web site, which lists the ways in which public services will be improved through the report's recommendations. Of these, the first two resonate particularly well with Library 2.0, and activities at Talis;
“Designing technology and services around the needs of the citizen improving the citizen's choice of interaction with public services.
Sharing services and information across public sector to achieve efficiency and reduce duplication for staff and the public.”
Jonathan Schwartz, Chief Operating Officer atSun Microsystems, was an early entrant in the senior management blogging stakes, and hisblogcontinues to prove incisive, insightful, and refreshingly free of either overhyping his own organisation or over-slating his competitors. Compulsory reading.
Hislatest posttakes a look at the role of Government in standards setting, using the public-good arguments that allow mobile phones to make emergency calls whether in-credit or signed up to a talk plan or not as his jumping-off point.
“What should we mandate? That all public information, that is, all data and services provided by governments, from 'who to call' lists to video broadcasts of critical information,leverage open, royalty free, freely sublicensable standards. The government should be silent, in my view, on the selection of technologies - that's not their core competence or role. But they have a productive role to play in the standardization and provisioning of emergency services, and the guarantees around service levels and availability. In my view, they have to date underleveraged that role in driving the productive evolution of the network as a social utility.” (my emphasis)
I agree. So, I remember, did those behind the gestation of our owne-Government Interoperability Framework(e-GIF). I do worry, though, that there is an increasing tendency to go a step too far, and stray into the fraught territory of over-mandating technology (and applications).